- UChoose Rewards®
UChoose Rewards from Fiserv helps you tap into the opportunity to increase revenue and improve service. It’s a robust, highly-customizable rewards program specifically designed to increase your cardholders’ usage and spending levels. UChoose Rewards supports both consumer and small business market segments, and both debit and credit programs. UChoose Rewards lets you
select from three types of programs – merchant-funded, issuer-funded, or blended – to meet your specific objectives.
CardVision is a consultative service designed to turn signature debit programs into thriving debit portfolios. Fiserv delves into each client’s debit service philosophy, approach and performance – and provides understandable, actionable information and strategies for portfolio improvement. We analyze data repositories identify development opportunities, make business-enhancing recommendations and work collaboratively with each client to build successful and profitable debit services.
- Turnkey Campaigns
Fiserv offers turnkey campaigns to raise cardholder awareness, promote debit card features and versatility or prompt cardholders to use their debit cards more. These programs are designed to increase debit card usage rates, per transaction spending and ultimately revenue.
Cardholders expect convenient, timely, and comprehensive service. Financial institutions that deliver on that promise have a distinct marketplace advantage. With Card Services from Fiserv, your financial institution has access to one of the industry’s most client-focused service organizations, enabling you to concentrate on what’s most important – your cardholder relationships.
Whether you’re a new client converting to the Fiserv system or an existing customer introducing new products and services to your cardholders, our Implementations team works to ensure you’re ready on time. Post-implementation, we combine our state-of-the art technology with outstanding customer service to provide your business with the support you need to assist your cardholders. Our client service team is your partner and provides a single point-of-contact for your business issues. Our contact center's after hours technology support and direct cardholder support services ensure you’ve got the answers you need – when you need them.
- Mobile Application
The UChoose Rewards mobile application (app) simplifies the lives of consumers and helps them save money, all from their mobile device. The app makes it easier for cardholders to see and take advantage of merchant-funded offers and earn additional and bonus rewards points – resulting in up to a 50 percent higher card usage rate among participants when compared to non-participating peers. When the rewards participant installs the app on their device, they carry their
redemption engine with them. Participants shopping in stores can scan UPC codes on merchandise to determine if the item is available through their rewards program and shows them how many points are required to purchase it. UChoose Rewards participants can download the mobile app for free from Google Play for use on Android™ devices or via iTunes® or the App Store for use on iPhones® or iPads®. The app is customizable with your financial institution’s logo, making the user experience consistent with that of the UChoose Rewards website.
- In-Store Pick Up
Traditionally, reward points are redeemed on a website and then the participant waits for their merchandise to be delivered. With In-Store Pick Up, the participant continues to browse the online catalog and redeems points for their merchandise – but now, some merchandise is available to be picked up at their local retail location*. The participant can specifically search for merchandise that is available in-store. After the redemption has been requested, they enter a zip code and a radius of up to 100 miles to determine which stores have their merchandise. In 30 to 45 minutes, the participant will receive email confirmation that their merchandise is ready for pick up at the store they chose during the check-out process.
*Currently includes items in the Best Buy® catalog. Additional merchants are expected to be added.
- UChoose Rewards Manager
This is an invaluable tool that enables you to administer the reward program from your financial institution or business. Your rewards program administrator will have the ability to view the program configurations and make modifications to settings, as well as administer any promotional text on the Web site. Fiserv handles the settlement of any redemption cost automatically.